SHENZHEN LANLING TECHNOLOGY CO., LTD

Lanling warranty Policy
DOA (Dead on Arrival)	<3 months	<1 year	>1 year
Buyer sends it back in 3 days in original condition at your cost. When our technician examine the item has manufacturer problem, we will refund your postage and send you new item at our cost.	buyer agrees to pay for the postage to return the faulty items and seller agrees to pay for the postage to send new items upon receipt.	buyer agrees to pay all the postages and potential taxes. seller agrees to offer free service to maintain the faulty items.	Buyer pay for all the postages and relative taxes and other fees, and pay for the spare parts cost.
Lanling offer free labor cost at life-long time Items found no defectives will be returned at buyer’s cost.

How to process the warranty?
1. Pls. send pictures or videos to show the problems to our sales person first.
2. We will figure out the problems
3. We will find the best solution to resolve the problems
4. Once confirm the problems on some parts, pls. arrange return according to our guidance.
A. our sales person will give you a RMA(Return to Manufacturer Authorization) number.
B. pls. write the RMA number on the return box.
C. pls. arrange shipment under our guidance.
D. pls. email us the shipping company and tracking number.
E. Lanling will inform you once we get the box.
F. we will follow the warranty policy and offer you the best satisfactory solution.

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